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EHC BECOMES THE FIRST ESCALATOR HANDRAIL MANUFACTURER TO ACHIEVE CERTIFICATION TO THE NEW ISO 9001:2000 QUALITY STANDARD
November 4, 2002 - OSHAWA, Ontario, Canada

EHC, a leading supplier in the design, manufacture and service of handrails and accessories for escalators announced today that their Quality Management System has been audited by SGS
International Certification Services Canada Inc., and found to be compliant to the ISO 9001:2000 International Standard.

The new ISO 9001:2000 standard, is far more forward looking than the 1994 standard, challenging all existing processes to see if they add customer value, focusing the company more on customer satisfaction and overall business performance. "We are all extremely pleased that all EHC employees
consistently maintain high standards, accepting recommendations for improvement, identifying and resolving problems," said Jeno Eppel VP. "Our employees should be very proud of this accomplishment."

According to the ISO organization, the major advantage of their "One standard, one test - accepted everywhere" philosophy, is that the existence of this internationally accepted standard & test helps to foster the development of a global market for goods or services. In doing so, it makes products and services acceptable in all countries. EHC currently has 4 manufacturing facilities and 16 service facilities strategically located around the world.

"All of our customers can be assured that EHC is fully committed to delivering high quality products and services while working towards continuous improvement, from any one of our service or manufacturing facilities," said Ron Ball, President & CEO.

The audit of EHC's Quality Management System was conducted by SGS in accordance with The ISO 9001:2000 International Standard, resulting in a certification for another three-year term. EHC has been working with SGS since 1994, when the company received its first ISO 9000 certification to
the ISO 9001:1994 standard.

For more information, visit EHC's Web site at www.ehc-global.com or call
toll free 1-877-366-3342


ABOUT EHC:
EHC is the world's largest producer of escalator handrails. Founded by Ron Ball in 1977, EHC's head office is located in Oshawa, Canada and supplies handrails all over the world via several Quick Service Depots and four manufacturing facilities (in Canada, USA, Germany and China). Find EHC handrails on escalators around the world including: Euro Disney, Trump Tower, JFK Airport, LAX Airport, Narita Airport, Singapore Mass Transit, Japan Rail West, London Underground and the Pentagon and China subways.

CONTACT:
Tonya Kraan, Communications & Promotions Manager
EHC, Oshawa, Ontario, Canada
Tel: (905)432-6600 x217 Fax: (905)432-2906

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